In 2014, Success Software reached a significant milestone by achieving CMMI Level 3 for Development. The Capability Maturity Model Integration (CMMI) is a framework that helps organizations to improve their processes and practices, and achieving Level 3 is a sign that a company has reached a high level of maturity and effectiveness. Achieving this wasn't easy - it required us to demonstrate we had well-defined and standardized processes, a robust QA system, and a commitment to continuous improvement. But it was worth it.
Why CMMI matters to us
Rather than being an end unto itself, the journey to incorporate these tools and habits provided our company with several important advantages:
- Improved quality and reliability
One of the main benefits of achieving CMMI Level 3 is that it helps to improve the quality and reliability of a company's software. CMMI Level 3 organizations have well-defined processes and practices in place for managing and controlling the development and maintenance of their software. This can help to reduce defects and errors, and it can also improve the overall user experience.
- Increased efficiency and productivity
Achieving CMMI Level 3 also helps to increase the efficiency and productivity of a software company. CMMI Level 3 organizations have well-defined processes for managing their projects and resources, which can help to optimize the use of time and resources. This can lead to faster delivery times, reduced costs, and improved profitability.
- Enhanced customer satisfaction
Another benefit of achieving CMMI Level 3 is that it can help to enhance customer satisfaction. CMMI Level 3 organizations have well-defined processes for managing customer relationships, including requirements gathering, feedback, and support. This helps ensure that our customers - that's you - deliver high-quality products and services that meet your customers' needs.
- Improved team collaboration and communication
Achieving CMMI Level 3 also helps to improve team collaboration and communication within a software company. CMMI Level 3 organizations have well-defined processes for managing team members and their roles and responsibilities, which can help to ensure that everyone is working towards the same goals. In addition to all the benefits outlined in 1-3, this leads to a more satisfying work experience and better team stability.
What CMMI Level 3 Means for Our Customers
When evaluating a potential development partner, it's important to bear in mind that a few smart people isn't enough to get the result you need. Achieving CMMI Level 3 means that Success Software has demonstrated to a third-party appraiser that its processes are well-defined and understood. The appraiser verified and validated the processes for Success Software's AppDev unit on two large application projects, a major sustainment effort, the company's overall Corporate Quality Assurance practices, and its Process Improvement Infrastructure. In short, we not only have process expertise, we have the discipline to follow critical processes and hold ourselves accountable.
The benefits are clear. Customers who hire Success Software to develop software can trust that the resulting product will be reliable and user-friendly. Our customers enjoy predictable delivery times costs, leading to improved profitability for their own businesses. The experience of working with Success Software is marked by well-defined processes for managing the work, including requirements gathering, feedback, and support - ultimately ensuring that your needs are understood and met.
This is why we continue to invest in CMMI. Reach out, and let's talk about how this discipline can benefit your own initiatives.