INTELLIGENT INNOVATION

Building for the Future: AI Enabled Software

Success Software Services provides research, design, and efficient implementation of AI capabilities into your platform. Our team has experience across an array of technologies and we will identify the approach that provides the most value based on your requirements.

WORK WITH THE BEST

AI Expertise

Success Software draws on a deep talent pool to provide veteran AI technologists across all project roles:

  • AI Project Managers
  • ML Engineers
  • Data Engineers
  • Data Scientists
  • ML Ops

The right tool for the right job

Success Software’s AI Lab utilizes a wide array of products and technologies to develop world-class AI solutions.

AI Chatbots

Chatbots powered by Large Language Models (LLMs) have a variety of valuable applications, particularly around automating communication, analyzing unstructured data, and enhancing decision-making. Some common use cases include:

  • Chatbots for Customer Support: LLMs power chatbots that handle routine inquiries, such as checking balances, explaining account features, and assisting with password resets.
  • Virtual Advisors: Advanced LLMs can act as virtual advisors, answering complex questions about process, products, and option comparison with natural language explanations.
  • Speech-to-Text for Call Centers: LLMs can improve responses by human operators, converting spoken language into text and analyzing customer needs to suggest helpful responses in real time.

Case Study: Internal Knowledgebase & Research Chatbot

This innovative chatbot assistant is designed to enhance coding efficiency and streamline workflows for development teams. Created entirely in-house by the company’s AI Lab, this cutting-edge solution integrates seamlessly with Visual Studio Code and Microsoft Teams. It leverages a custom-trained GPT to provide intelligent coding assistance, including error detection and automated solutions, while enabling real-time collaboration and communication among team members. Trained on extensive internal documentation, it also provides guidance on best practice, coding standards, and internal process compliance.  

Computer Vision

Computer vision enables machines to interpret and process visual data, transforming industries with automation and insight generation. It powers systems to analyze images and videos for object detection, image classification, and pattern recognition.

  • Healthcare: Detecting diseases like cancer through image analysis in X-rays or MRIs.
  • Retail: Managing inventory and enabling cashier-less checkouts through product recognition.
  • Transportation: Identifying pedestrians, traffic signs, and obstacles for safe navigation.

Computer vision’s ability to process and understand visual information is vital in advancing technology-driven efficiency and decision-making across diverse fields.

 

Case Study: Touchless Inventory Management

This object recognition application was developed by Success Software’s AI Lab to automate inventory tracking and management, delivering significant improvements in accuracy and efficiency for the client. By incorporating advanced computer vision capabilities, the application provides real-time inventory monitoring, automated restocking alerts, and streamlined invoice management. This transformative approach to inventory management, enabled smarter, more efficient operations and enhanced overall performance.

Why Success Software

Flexible options for assembling a team suited to your precise needs

Resources are available on a time-and-materials, long-term dedicated, or fixed-fee basis. We create a resource plan based on your project requirements, and our hybrid team approach allows the various engagement options to be combined based on when and for how long each resource is needed.

Recruiting, screening, and professional development done for you

Our human resource organization excels at finding exceptional talent, orienting them to process and best-practice, and furthering their skillsets with the latest tools and technology. It is through these investments that we ensure your team is happy, stable, and productive.

Plug-and-play our proven processes or adapt them to your own

Our continuous improvement practice allows us to keep refining our internal processes and circulating lessons learned to all teams, yours included. Your team can also incorporate your own organization’s preferred process and best practice, while simultaneously benefiting from our Agile, CMMI, ISO 9001, and ISO 27001 certifications.

We work hard to make it feel like you’re right there with the team

From the beginning, our AIM Model shows everyone where they fit in the process and what is expected from them. Constant, proactive communication keeps everyone in the loop, ensures critical details get the attention they deserve, and you know exactly what is happening.

What our clients say

“They asked the right questions at the right times, and that diligence showed in the testing and delivery stages, and the final product speaks for itself. We’ve found Success Software to be an increasingly relied-upon and valued long-term partner.”

Brent McMahon
CEO @ Fluid Media

“I was immediately impressed that the whole team was composed of intelligent, experienced personnel. The company showed they had the knowledge and professionalism to handle the project from design, implementation, and delivery, all within our required time frames.”

Mike Ngo
CIO @ Aperia

“At a crucial stage in our development, Success Software Services was the right partner to provide us the flexibility and expertise we needed, ensuring the 27Pix platform and recommendation engine launched on time with high quality, innovative, and engaging features.”

Huy Mai
CEO @ 27Pix Technologies